- Superior support with attentive service and live operators
- Dedicated resources for patient support, patient reminders, billing, and reimbursement
- Outreach for non-compliant patients to return sample
- Real-time sample tracking throughout the testing process
- Translation services support 70 languages
Please be aware that Exact Sciences Laboratories’ turnaround time (TAT) may intermittently exceed 10 days for Cologuard tests. If you have any questions, please call Exact Sciences Laboratories Customer Care Center at 1-844-870-8870
Customer Support Center
EPICCARE LINK PROVIDER PORTAL
Signing up for our secure Web portal allows you to track patient orders, monitor test compliance, and access reports online.
Our state of the art contact center can assist you and answer your questions.