Laboratories across the country are experiencing sudden, increased demand for COVID-19 testing due to the Omicron variant. Exact Sciences Laboratories continues to process all samples received as quickly as possible. During periods of extreme demand, turnaround times may be affected. More information

Customer Support Center

  • 24/7 Customer Support Center for physicians and patients
  • Superior support with attentive service and live operators
  • Dedicated resources for patient support, patient reminders, billing, and reimbursement
  • Outreach for non-compliant patients to return sample
  • Real-time sample tracking throughout the testing process
  • Translation services support 70 languages

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EPICCARE LINK PROVIDER PORTAL

Signing up for our secure Web portal allows you to track patient orders, monitor test compliance, and access reports online.

Our state of the art contact center can assist you and answer your questions.